INTRODUCTION
Discovery is an Accenture Application Product to DELIVER AT SPEED, within Accenture and to for its Internal Clients to Accelerate work process using various reusable components.
THE CHALLENGES
Accenture has a huge collection of projects/code components, within an Industrial Group or Cross IG. Many projects/code components are being worked/created by different teams over and over again. The challenge was to bring in all the components to a single platform, make them accessible and easy to use.
Here are some of the main challenges raised when the concept was ideated.
Multiple Content Platforms Version Conflicts
Inconsistent User Experience Search/Data Access Issues
Non-Synced Content Harvesting Multiple Access Mechanisms
THE KICKOFF
I started with taking the Business requirement, and see into how those requirement can be shaped into a running application for the user. We started to have the plan for project in place by starting research process.
By doing the brainstroming on the requirements, we decided to go with AGILE UX process
RESEARCH
Our Research process started with taking a basic survey across various IGs asking users questions related to "How they use reusable components?", and "What are various platforms they look in for components?"
From the results of survey, we split our team to conduct direct interviews of users, by categorising them as Client Delivery Software Developers, Lead Programmers, and Project Managers.
The outcomes of both Survey results and User Interview have been shaped down to our Ideal users, and have prepared User Personas for this portal.
INFORMATION
ARCHITECTURE
Analysing data from User Research process, have laid out basic sitemap for MVP with very minimal and important features. However having it enhanced with new research data and business requirements, Information Architectural map has be laid out.
WIREFRAMES
Having Information Architecture in hand, have started sketching the Wireframes for screens one by one. Have designed both Sketches(Low Fidelity), and Digital (High Fidelity) Wireframes. Using which have created basic interaction prototype to test with users.
DESIGN
The basic UI Design was designed as per Accenture's Branding Guidelines. Designed two different versions of the design skins, both Dark UI and Light UI. And was placed for A/B testing, the Light UI was picked to have more choices than the Dark UI.
I created a detailed style guide as I progressed with the design to ensure the consistency all across the board.
TESTING & DEVELOPMENT
Conducted A/B testing for various UI elements and also User-Click Testing identify easier User Flow. Also closely worked with FED team and Development team by providing all the deliverables required and involved them in the process to make them understand flow and Interaction, And made sure Product turn out as planned and designed.
Successfully deployed the Portal within a record timeline of 3 Months. With total usage of 2,00,000 User across globe within Accenture.